Privacy Policy

1. Introduction

ASYNC INTEGRATIONS d.o.o. operates with a commitment to data protection. This policy explains how we collect, use, store, and protect personal information.

We comply with the EU General Data Protection Regulation (GDPR) and Croatian data protection laws.

2. Data Controller

The data controller responsible for your personal data is ASYNC INTEGRATIONS d.o.o., Jurkovićeva ulica 20, 10000 Zagreb, Croatia.

Contact: hello@asyncintegrations.hr. Director: Andrija Radica. OIB: 90137473459.

3. Data We Collect

We may collect the following categories of data:

• Contact details (name, email, phone, company)
• Business information
• Communication records
• Payment and invoicing data
• Technical information (IP address, browser type)
• Project-specific data

4. How We Use Your Data

We process personal data for service delivery, contract fulfillment, customer support, legal compliance, business improvement, and marketing (with consent).

Our legal bases for processing include contract performance, legal obligations, legitimate interests, and consent.

5. Data Storage and Security

Data is stored on secure European servers with encryption and access controls.

Retention periods:

• Active clients: 7 years
• Inquiries: 2 years
• Marketing data: until consent is withdrawn

After the applicable period, data is deleted or anonymized.

6. Cookies and Tracking

The site uses only essential cookies for language preferences.

We do not use analytics, advertising, or tracking cookies, and no third-party cookies are permitted.

7. Third-Party Services

Wise processes payments; our email and hosting providers handle their respective functions. All comply with GDPR.

We do not sell personal data for marketing.

8. Your Data Protection Rights

You have the right to access, rectify, erase, restrict, port, and object to the processing of your data.

You may file a complaint with the Croatian Data Protection Agency. We respond to requests within 30 days.

9. International Data Transfers

Data primarily remains within the EEA. Any external transfers use Standard Contractual Clauses or adequacy decisions in compliance with GDPR.

10. Data Breach Notification

In the event of a breach posing a risk to your rights, we notify affected parties and authorities within 72 hours.

11. Children's Privacy

Our services are intended for businesses and exclude individuals under 18. Any child data discovered is promptly deleted.

12. Changes to This Policy

Updates are indicated by the revision date. Material changes are communicated to active clients via email.

13. Contact Us

Email: hello@asyncintegrations.hr. Address: Jurkovićeva ulica 20, 10000 Zagreb, Croatia.